Privacy Policy

1. Who we are

Houseme ("we", "us", "our") operates the student housing platform at housemepro.com. We are the data controller for personal data processed through this website. For any privacy-related questions, contact us at . privacy@housemepro.com.

2. Data we collect

• Account data: name, email address, and password (stored securely). Optionally: university, phone number, and profile picture.
• Usage data: pages visited and interactions with the Platform, used to improve our service.
• Inquiry data: messages sent to landlords and associated booking preferences.
• Payment data: processed by a certified third-party payment provider. We do not store card details.
• Cookies: see our . Cookie Policy.

3. How we use your data

• To provide and operate the Platform
• To facilitate connections between students and landlords
• To send transactional communications related to your activity
• To process payments securely
• To improve our service through aggregated, anonymised analytics
• To comply with applicable legal obligations

4. Legal basis (GDPR)

We process your data on the basis of contract (to deliver our service), legitimate interests (security and fraud prevention), and consent (optional analytics — withdrawable at any time).

5. Data sharing

We share your data only where necessary: with landlords when you submit an inquiry, with our payment processor to complete transactions, and with infrastructure providers operating within the European Union. We do not sell your data to third parties.

6. Data retention

We retain your data for as long as your account is active and for as long as required by applicable law (including financial and tax regulations) after account deletion. You may request deletion at any time.

7. Your rights (GDPR)

You have the right to:

• Access — request a copy of your personal data
• Rectification — correct inaccurate data
• Erasure — request deletion of your data
• Portability — receive your data in a machine-readable format
• Object — opt out of processing based on legitimate interests
• Withdraw consent — at any time, without affecting prior processing

To exercise any right, contact . You may also lodge a complaint with your national data protection authority. privacy@housemepro.com.

8. Changes

We may update this policy from time to time. Material changes will be communicated via email or a notice on the Platform.